This Privacy Policy explains how Goleague ("we", "our", or "us") collects,
uses, and protects information when you use our platform.
Goleague is a Software-as-a-Service (SaaS) platform designed to help sports
organizations, clubs, leagues, and competitions manage their activities,
participants, scheduling, and administration.
Goleague is operated by Polliceor IT Solutions.
1. Information We Collect
1.1 Personal Information
We may collect the following personal information when users create accounts or use the platform:
Name
Email address
Phone number (optional)
User role (player, official, club admin, organization owner)
Organizations, clubs, leagues, and grounds created or managed by the user
1.2 Location Information (User Provided)
Users may manually provide location information to help discover sports
organizations, clubs, and competitions within their region.
City
Region / State
Country
Goleague does not collect:
GPS location
Background location tracking
IP-based location tracking
1.3 Financial Information (Organization Invoicing)
Organizations and clubs using Goleague may provide banking information such as:
Bank account holder name
IBAN or bank account number
Bank name
BIC / SWIFT code
This information is used exclusively to generate invoices issued by organizations
to their affiliated clubs and participants. Goleague does not initiate or process
bank transfers on behalf of users.
1.4 Usage and Technical Data
We may automatically collect technical information including:
Device type
Operating system
Application version
Crash reports and error logs
Security and diagnostic information
2. How We Use Information
We use collected information to:
Provide and operate the Goleague platform
Allow users to create and manage organizations, clubs, leagues, and competitions
Generate invoices between organizations and clubs
Enable location-based discovery of sports organizations
Authenticate users and manage permissions
Improve platform performance and reliability
Prevent fraud, abuse, or unauthorized access
Provide AI-powered assistance within the platform
We do not sell personal data to third parties.
3. AI Chat Functionality
Goleague includes an AI-powered chat feature designed to assist users with
platform-related operations such as managing clubs, leagues, matches,
invoices, and other administrative tasks.
3.1 AI Provider
The AI chat functionality is powered by Google Gemini.
3.2 Scope of AI Capabilities
The AI is restricted to Goleague-related functionality
The AI may retrieve and process platform data using internal system tools
This may include clubs, matches, leagues, invoices, and organization data relevant to the user
3.3 Data Processing
When using the AI chat, user inputs and relevant contextual data may be sent
securely to the AI provider to generate responses.
Only data necessary to fulfill the request is shared
Sensitive data such as passwords, full payment details, authentication tokens, and complete banking credentials are not intentionally transmitted
3.4 Chat History and Storage
Goleague stores a limited history of AI conversations to provide contextual
and coherent responses.
Conversation history is stored securely
Only a limited number of recent messages are retained (sliding window model)
Stored chat data is used solely to support active conversations
3.5 Data Usage
Goleague does not use AI conversations to train its own models
We do not sell or use AI interaction data for advertising
AI functionality is provided strictly as a support tool
3.6 User Responsibility
Users should avoid sharing sensitive personal or confidential information in
AI conversations unless necessary for platform operations.
3.7 Accuracy Disclaimer
AI-generated responses may not always be accurate or complete.
Users are responsible for verifying important information before relying on it.
4. Payments
Certain optional premium features may require payment.
All payment transactions are processed by Stripe.
Goleague does not collect or store credit card numbers or payment credentials.
We receive only limited billing information such as subscription status and payment confirmation.
5. Infrastructure and Data Processing
We rely on trusted third-party providers to operate our services:
AWS (Amazon Web Services) – hosting infrastructure and databases
Cloudflare – network security and traffic protection
Stripe – payment processing
Google Gemini – AI-powered chat functionality
These providers process data solely for the purpose of delivering the service.
6. Data Hosting
Primary servers are hosted in the European Union (Austria).
Development and maintenance of the platform are performed by
Polliceor IT Solutions, located in India.
7. Data Retention
We retain personal data only for as long as necessary to provide the service.
AI chat conversation data is retained only as long as necessary to support
active sessions and is periodically deleted or overwritten based on system limits.
When an account is deleted, associated personal data is typically removed
within 30 days, unless longer retention is required by law
or for legitimate business obligations.
8. Security
We use industry-standard security measures to protect data including:
Encrypted communication (HTTPS)
Secure cloud infrastructure
Role-based access control
System monitoring and logging
While we strive to protect user data, no system can guarantee absolute security.
9. Children's Privacy
Goleague is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13.
10. User Rights (GDPR)
Users located in the European Union have the right to:
Access the personal data we hold about them
Request correction of inaccurate information
Request deletion of their data
Request restriction of processing
Request data portability
Requests can be submitted by contacting us using the email below.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When significant changes are made, users may be notified through the application
or through our website.
12. Contact
For privacy-related questions or requests, please contact:
